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a smile can change the world

Hey there, I'm Kylie Rae.


SISTER, DAUGHTER, DREAMER, CREATOR AND LOVER OF ALL THINGS THAT SHINE.

through the lens

Hey there, I'm Chrissy.


WIFE, MOTHER, DREAMER, CREATOR AND LOVER OF ALL THINGS ADVENTURE.

My story is perhaps a bit like yours?

 

FROM SERVER ASSISTANT TO GENERAL MANAGER BY 30; 

responding to my calling to be of service (with a smile) at a greater scale

 

What started as a Server Assistant position, picking up every possible extra shift to learn the restaurant operations in a top luxury resort, grew to becoming GM by 30 at a family owned independent boutique resort.  With over two decades dedicated to the luxury hospitality industry, I have found, those who serve others have massive hearts dedicated to genuinely care for others almost to the extent of sacrificing your own health and happiness. 

Can you relate to this?

  • You've got a huge heart to help others.  Born to serve, so much so that sometimes you care more for others than yourself, right?  
  • An ambitious, high performer, craving for more than a standard day solving surface level problems.  
  • I found a way to build a signature framework to help you go deep to the root cause of the gaps in your mindset, habits, and business operation; a way to encourage positivity, productivity and productivity.  Look forward to sharing this with you more!

SHARE A SMILE

 

"When you're smiling, the whole world smiles with you!"

 

MY MISSION

is to prove a simple smile can change the world.  Here to Help You Enhance your customer service experience through Positivity, Productivity and Profitability, So You Can Build a Wildly Successful Business 

 

Shining light and simplifying the standards of service excellence to help you improve your service scores, increase employee engagement, guest satisfaction scores and a boost to your bottom line.

 

ONE OF THE MOST BEAUTIFUL THINGS IS BEING ABLE TO MAKE MONEY DOING SOMETHING YOU LOVE AND LIVE LIFE ON YOUR OWN TERMS 

"ONE OF THE MOST BEAUTIFUL THINGS IS BEING ABLE TO MAKE MONEY DOING SOMETHING YOU LOVE AND LIVE LIFE ON YOUR OWN TERMS"

I believe that everyone is capable of creating an unforgettable service experience

Over the past 20 years helping 1000s of service based business owners and service professionals, just like you to achieve improved results in mindset, team building, and service scores.

let's work together!

  • You are ready to make the bold leap to propel your life and business forward
  • You have found your passion and want to make it profitable
  • You are a creative soul who always wants to improve themselves
JOIN US

How May I Help You?

SWAS VIRTUAL ACADEMY
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1:1 COACHING
 
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SELF-GUIDED STUDY
 
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Download my 5 Touchpoints Every Service Professional Needs to Know

SIMPLE GUIDE TO DEFINE OR REFINE YOUR SIGNATURE STEPS OF SERVICE TO IMPROVE YOUR EMPLOYEE AND GUEST EXPERIENCE