The Experience

The inaugural SWAS Hospitality Summit is an intimate, invite only gathering created for those who believe that how you serve truly matters.

Designed for hospitality professionals and business owners alike, this summit focuses on how your brand is experienced at every touchpoint.

Whether you run a boutique hotel, lead a team, or serve clients in a service based business, you will step into a space where your approach can be refined, elevated, and strengthened.

This summit brings together the heart of hospitality alongside a thoughtfully curated group of industry leaders and experience driven voices, creating a space where insight and real world application come together seamlessly.

Guided by Kylie Rae Fitzgibbons, and supported by a carefully selected lineup of speakers and contributors, you will gain the clarity needed to strengthen connection, elevate experience, and create moments that people remember and return for.

You will leave with a clearer understanding of how to build trust, deepen loyalty, and naturally drive repeat business and referrals.

What's Included

This experience is thoughtfully designed to support both how you think and how you operate.

You will be immersed in a strategic lineup of sessions alongside a collection of respected voices across hospitality and service based industries, each bringing perspective to what it means to create a truly exceptional experience.

Together, these sessions will guide you through the full experience journey, helping you identify what is working, what may be missing, and where small shifts can create meaningful impact.

You will gain insight into how service, communication, and environment shape how people feel, and how those feelings influence reviews, retention, and long term growth.

You will also have access to 1:1 and small group opportunities, creating space for personalized insight and real time application within your own business.

Each morning begins with optional VIP coffee, offering a relaxed and meaningful way to start your day with clarity and connection.

Time is intentionally built in to explore Grand Cayman, enjoy elevated dining, celebrate local, and build meaningful relationships with others who value the same level of care and intention.

Join us as we support local through our partnership with Botanica Luxury Cottages, located across the street from Kimpton Seafire Resort +Spa. Full accommodation details will be shared after your ticket is secured.

Reserve Your Spot | $997

This inaugural SWAS Summit experience is intentionally limited to create a space that feels connected, personal, and impactful.

Your VIP ticket secures your place among individuals who are committed to elevating how they serve, lead, and create meaningful experiences within their business.

A Thoughtfully Curated Agenda

Below is a soft outline of our time together, offering a general flow for each day. As we continue to shape this inaugural summit, details will evolve to ensure a seamless and memorable experience.