Elevate Experiences Around the World. 

Kylie offers her keynotes live, virtually, or pre-recorded for your group — making it easy to elevate experiences in any format.

Whether she’s opening a leadership summit or guiding a retreat breakout, Kylie crafts keynotes that move people to think, feel, and act differently. The result? A domino effect of elevated experiences: when teams grow, businesses transform — and customers feel the difference.

Cathy Stockwell, Freedom Circle Event in Omaha, Nebraska

At the Freedom Circle event in Omaha, Kylie delivered more than inspiration — she delivered tangible strategies that moved the room. In this video, Cathy Stockwell shares how Kylie’s message left attendees motivated, energized, and ready to take action.

Step 1 | Connect with Kylie

It all begins with a dynamic, high-energy strategy call — the kind that sets the tone for everything to come. This is where Kylie listens with intention, asks thoughtful questions, and uncovers the heart of what your audience truly needs. Whether you’re planning a frontline team activation, an executive retreat, or an industry-leading summit, Kylie works with you to define your goals and map out the transformation you’re aiming to create.

This isn’t your average discovery call — it’s a spark-filled session of clarity, connection, and creative direction.

Step 2 | Co-Create the Keynote

This is where the SWAS framework comes to life. Together, you’ll select 1–3 key topics that align with your event’s theme, audience vibe, and organizational goals. Kylie then builds a dynamic keynote experience around those themes — blending storytelling, live audience interaction, on-site activity guides, and team reflection moments.

Every keynote is intentionally crafted to spark meaningful transformation — the kind that leaves guests feeling seen, teams feeling empowered, and brands elevated at every level.

Step 3 | Deliver the Experience

This is where everything clicks. Kylie delivers an unforgettable keynote that’s high-touch, high-energy, and highly immersive — whether it’s live on stage, virtual, or pre-recorded. She doesn’t just deliver a message — she delivers hospitality in motion, pulling people into a shared experience that feels warm, intentional, and unforgettable.

Attendees are invited to self-reflect, collaborate in real time, and walk away with breakthrough insights. The ripple effect? Teams are aligned, culture is elevated, and guests, clients, and customers feel the ripple effect of genuine service long after the event ends.

Live on stage, virtually, or pre-recorded — Kylie brings the energy, connection, and clarity that transform audiences and create lasting impact.

Your team won’t just listen — they’ll fill out real-time activity guides, share insights, and actively reflect as individuals and groups. Kylie facilitates a shared learning experience where people gain personal clarity and teams align on what matters most.

Every keynote is built to help individuals reach their goals — which in turn elevates the business, the brand, and every customer experience that follows.

This Isn’t Just a Keynote — It’s an Experience

Kylie Rae doesn’t speak at your audience — she speaks with them. She walks the stage, moves through the room, and brings every voice into the conversation. Her presentations are equal parts inspiration and interaction.

Meet Kylie Rae

From Server Assistant to General Manager by 30… Kylie Rae has walked the walk of true service leadership. With over 16 years of luxury hospitality experience, she’s now on a mission to help others rise through the ranks — not just in title, but in purpose and impact.

As the founder of Service with a Smile, Kylie brings her signature energy, industry know-how, and people-first philosophy to every stage she steps on. She’s a certified Positive Mindset Coach and international keynote speaker who’s trained more than 1,500 service professionals to think differently, lead boldly, and deliver five-star experiences — inside and out.

Her speaking style blends storytelling, strategy, and soul. Whether she’s presenting at leadership summits, team trainings, or wellness retreats, Kylie delivers unforgettable keynotes that spark transformation — for individuals, teams, and entire organizations.

Her expertise includes:

• Experience Journey Mapping

• Positive Mindset + Leadership

• Strategic Goal Setting + Team Alignment

• Culture-Building + Engagement

• Creative Problem Solving

• Service Standards That Stick

Born and raised in Lancaster, Pennsylvania, Kylie credits her roots in old-fashioned Southern hospitality for shaping her people-first approach. Her mission is simple: Elevate service, energize teams, and help leaders create cultures that make people feel valued — and perform at their best.

For Event Planners

You need more than just a great speaker — you need someone who can read the room, energize the crowd, and make your event unforgettable.

Kylie makes it simple to move forward with clarity and confidence:

• A brief, high-energy call to align goals

• Instant access to everything you need — speaker bio, headshots, topic list, and more

• Fully customized keynotes designed around your audience

• Interactive materials and post-event support tools

• Optional breakout sessions, workshops, or 1:1 thought partnership

Let’s co-create an experience your audience will never forget.

Speaking Topics That Transform

Choose from Kylie’s most requested topics or build a fully custom talk tailored to your team:

Charnissa Richardson, Catering Sales Manager

"I really wanted to thank Kylie for her ‘Happiness Class’ that I attended. At first I really didn’t know what to expect but I attended with an open mind and heart. To my delight, I left feeling happy and energized! Kylie was delightful, charming and has a way about her that is infectious. I swore I was going to be written up for all of the hugs that I extended that day. Again, Kylie is amazing and I thank her for giving me more happiness in my life. More hugs!"

Stacy Ann, Sales Manager

“One of the things I appreciated the most about working with Kylie is her positivity. Even in the most challenging of situations, she was a member of the team that I knew I could sit down with, talk through the situation, and find a mutual positive outcome together. That mindset is a strong quality that I admire about her and what sets her apart from others. I am happy to call her my partner in sunshine!”

A Note from Kylie: When You Smile, The Whole Word Smiles With You!

From Server Assistant to General Manager by 30…

It wasn’t so long ago that I was where you are, and I know what it feels like to want to find freedom and flexibility.

Over the past decade, I’ve helped 1,500+ service professionals achieve mindset shifts, improve guest service scores, boost employee engagement, and increase the bottom line.

One Keynote Away from a Breakthrough

Kylie Rae is elevating experiences around the world — one keynote, one business, and one breakthrough at a time.

Her mission is simple: Help teams reach their goals so they can create experiences that elevate everything and everyone around them.

Are you ready to make your event the moment it all changed?